It’s Not That Bad: Tort Damages Unavailable for “Bad Faith” in Overcharging Insurance Premium
Every contract carries with it an implied obligation of good faith and fair dealing: the irreducible promise that neither party will act to unfairly or unreasonably deny the other the benefits of the agreement. Generally, a breach of that obligation of good faith is dealt with as a breach of contract, and the injured party is entitled to damages equivalent to the benefit of the bargain that party would have received if the contract had been performed. In the context of insurance coverage, however, an insurer’s breach of the obligation of good faith and fair dealing -- a denial of policy benefits that is not merely “wrong” but also “unreasonable” -- is compensated as more than a simple breach of contract. It is viewed as a tort, for which the insurer may potentially be liable for general damages (such as damages for the insured’s emotional distress) and for punitive damages. This is the sort of claim generally referred to as “insurance bad faith.”
One of the ongoing questions in California law has been whether tort damages can be recovered for breaches of the covenant of good faith beyond the context of insurance coverage. As a general matter, the rule has been that such damages are not recoverable, even in important contractual relationships such as that between an employee and employer. The California Supreme Court has now held that not every breach of the covenant of good faith by an insurer is compensable as a tort. In particular, when an insurer breaches its duties of good faith by unreasonably overcharging a premium, that act of “bad faith” is to be compensated under ordinary contract measures of damage.
The facts of the case are more complex than can conveniently be summarized here, but they can be reduced to this: the Jones family trucking business was significantly and unreasonably overcharged for insurance, by approximately $50,000. The Joneses brought an action for breach of contract, fraud and “bad faith.” The trial court found that the covenant of good faith and fair dealing had been breached and awarded compensatory damages of more than $2 Million and punitive damages of more than $4 Million. On appeal, the Court of Appeal held that a breach of the covenant of good faith involving premium (as opposed to a breach involving payment of insurance benefits) would not support tort damages, so that the damages would have to be reduced to the amount by which they were overcharged, without additional damages for emotional distress, without an award of attorney’s fees, and without punitive damages. On further review, the California Supreme Court agreed. The Court summarizes its conclusions (citations of authority are omitted) as follows:
[T]here are several critical factors that counsel against the availability of tort remedies for breach of the covenant of good faith and fair dealing in the present case. First, the billing dispute does not, by itself, deny the insured the benefits of the insurance policy -- the security against losses and third party liability. Second, the dispute does not require the insured to prosecute the insurer in order to enforce its rights, as in the case of bad faith claims and settlement practices.
Third, traditional tort remedies may be available to the insured who is wrongfully billed a retroactive premium. If the premium charge is wholly unjustified, the insured may, after successfully defending the action, sue for malicious prosecution. If the debt is reported to third parties, to the debtor’s detriment, a defamation action may lie. The untruthful, bad faith creditor may also be liable for intentional interference with prospective economic advantage.
(The Court also held that the premium dispute should be heard in the first instance by the Department of Insurance, prior to recourse to the courts, because this particular case arose under California’s “Assigned Risk” program.)
The decision in Jonathan Neil & Associates, Inc. v. Jones (August 5, 2004), Case No. S107855, can be found at these links in PDF and Word formats. [Note: The links will expire in approximately 120 days; the opinion should still be accessible thereafter by substituting "archive" for "documents" in the URL.]

